Skip to main content

Ready to supercharge your start-up's growth?

At Veriteer, we design and build your customer-led growth engine, to accelerate your start-up’s revenue and drive profitability, through customer success.

Ready to supercharge your start-up's growth?

At Veriteer, we design and build your customer-led growth engine, to accelerate your startup’s revenue and drive profitability, through customer success.

Why should customer-led growth be a key focus for your start-up?​

The top 2 challenges that European start-ups in the early/growth phase face are:

​1.  Sales and customer acquisition​
2. Growth of turnover

Focusing on customer-led growth means taking an approach that involves knowing, pleasing, and keeping customers. This helps make sales and customer acquisition more efficient and effective, leading to increased turnover due to higher sales and customer loyalty.​

“Only by asking the customer, by watching them, by trying to understand their behaviour can one find out who they are, what they do, how they buy, how they use what they buy, what they expect, and what they value."

Peter Drucker

What do we mean by customer success and what is a customer-led growth engine?

Customer success simply means making sure your customers get what they want and find value in your product or service.

Our customer-led growth engine is a framework that focuses on leveraging this understanding of your customer’s needs to deliver insights and implement strategies that optimise your business, create a customer-centric culture and drive sustainable growth.​

How do we do this?

Customer-centric approach​

Customer insights and feedback are used to make informed data-driven decisions that prioritise the overall needs and preferences of the customer and business.​

Maximising efficiency​

These decisions are used to inform value adding strategies and optimise customer touchpoints, processes, and technology to drive maximum efficiency and reduce business costs​.

Accelerating growth​

Prioritising customer needs, improving efficiency and adding value, expands the customer base, increases revenue streams, and delivers a sustainable pathway to growth.

4 Stages of Success

Through a four-stage approach to our customer-led growth engine, we’ll design and deliver to you…​

01.

A deep understanding of your customers and their challenges, and tactics to leverage these data insights to fuel growth

02.

Techniques to maximise value at customer touchpoints, improve lead generation, and drive efficiencies​.

03.

Tailored data driven growth strategies and value-adding propositions to drive customer acquisition, retention and increase revenue.

04.

A customer-centric approach across sales and marketing teams, establishing a customer function to future-proof your business

What we offer at Veriteer​

01. CLG engine build-out​

Customer–led growth engine build out

Our customer-led growth engine helps start-ups optimise customer touchpoints based on insights and strategically align growth initiatives with customer needs for sustainable and accelerated growth​​

  • 4-6 months customer-led growth engine build out ​
  • 2 consultants for 2 weeks full time and then 2 days a week ​
Best suited to you if…
  • You’re a product-led start-ups  (series A and above)​
  • You want to use customer data to inform business decisions.​
  • You need help adapting your product and using data for growth​
  • You want support in streamlining your business efficiently and establishing a customer-centric function​
Goals
  • Refined customer segments and Ideal Customer Profiles (ICPs)​
  • Optimised customer touchpoints, improved lead generation, and maximized efficiency across the business​
  • Implemented growth strategies and prioritised value-adding propositions to boost the customer base, retention, and revenue​
  • Established initial customer function with a customer-centric approach.​
4 Stages
Online & In Person
Custom Delivery
1-2-1

02. CLG programme

Join our programme

Our Customer-led growth programme teaches early-stage start-ups hoe to achieve rapid and sustainable growth by aligning their product or service with their ideal customers' needs.​

  • 8-week program ​
  • 2 consultants teaching 2 days a week (1 day support)​
Best suited to you if…
  • You’re an early-stage product-led start-ups (seed/A)​
  • You're unsure about your ideal customer, their reasons for choosing you, and where to find them.​
  • You want to learn how to customize your product or service to match customer needs.​
  • You want to learn how to use customer data for informed strategic decisions and growth.​
Goals
  • Refined customer segments and Ideal Customer Profiles (ICPs)​
  • An approach towards optimising touchpoints to boost lead generation​
  • Strategies to expand the customer base and increase revenue, supported by measurable objectives (OKRs and KPIs) and actionable insights for sustainable growth.​

4  Modules

Online & In Person
Small Groups

Why Veriteer?

What makes Veriteer perfect to guide you on your growth journey?​

    • We've helped dozens of businesses over a number of years achieve their growth goals​.
    • We use data to inform our decisions and make sure we're on the right track​
    • We're not afraid to think outside the box and come up with innovative growth strategies​
    • We're passionate about helping start-ups succeed

Let us help you tap into your startup's growth potential​