Retail has always been our core market
We have worked with many of the world's biggest and most iconic brands, including IKEA, Aldi, C&A, and Primark. Our team have direct experience of all retail functions, including store and dotcom operations, marketing, merchandising, customer care, loyalty, retail media, supply chain, ranging, pricing, buying, whitelabelling, and franchising.
Learning from every retailer
Retail is detail, and our breadth of retail experience means that we can blend best practices from all types of retailers into a success. From our extensive work with discounters, we appreciate the choosing to 'not do things' can add as much value as making new investments. From working with luxury brands we understand the power of brand association, and the risks of getting an experience wrong. Combining our insights allows us to advise and support on every from premiumisation to corporate cost cutting. This is how we made the world's leanest retailer profitable online for the first time
No retailer too big, no retailer too small
Our experience extends from board level work in a €100bn+ global retailer, to customer proposition projects at a €20m national retailer. We go where the interesting work is, not just where the big budgets are, and we are comfortable getting our hands dirty inside the business, engaging staff in the development of strategy of the building of new capabilities.