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Customer-Led Growth Programme:

Bespoke Build Out

A personalised 1-2-1 consulting programme that will equip you with the skills and tools to drive sustainable revenue growth

Our experts will embed themselves within your team to learn the ins and outs of your day-to-day operations and identify what’s working, and where you require additional support. This insight will help us to build out a personalised growth programme tailored completely to your painpoints

Customer-led Growth Programme:

Bespoke Build Out

A personalised 1-2-1 consulting programme that will equip you with the skills and tools to drive sustainable revenue growth

Our experts will embed themselves within your team to learn the ins and outs of your day-to-day operations and identify what’s working, and where you require additional support. This insight will help us to build out a personalised growth programme completely tailored to your pain points.

ARE YOU TIME-POOR AND SEEING YOUR GROWTH GOALS SUFFER AS A RESULT?

Receive practical, actionable advice that you can implement to drive revenue growth and profitability. We not only address immediate growth needs but also help in planning for sustainable, long-term success. Our experts will immerse themselves in your business onsite for an initial embedding period of 2 weeks, followed by dedicated support x2 days a week, tailored to your preferences and schedule.

ARE YOU TIME-POOR AND SEEING YOUR GROWTH GOALS SUFFER AS A RESULT?

Receive practical, actionable advice that you can implement to drive revenue growth and profitability. We not only address immediate growth needs but also help in planning for sustainable, long-term success. Our experienced consultants will immerse themselves in your business onsite for an initial embedding period, followed by dedicated support x2 days a week tailored to your preferences and schedule.

Why you should apply?

Through your personalised Customer-Led Growth Build Out over 4-6 months, we will help you to:

  • Enrich your customer understanding and build your sales pipeline
  • Unlock the power of strategic decision-making to maximise effort and resource
  • Develop an actionable (and achievable) growth plan to sustainably scale revenue
  • Embed a results-focused, customer-centric culture within your sales and marketing functions

Let us help you fine-tune your customer segments, optimise touchpoints and elevate your business to achieve its goals at every stage of the funnel - from customer acquisition, to retention, to customer success. 

We understand that not everyone works with large budgets, so book a call today to discuss the flexible options available to you.

Reach out today and one of our customer experts will contact you to discuss if you are a good fit. 

Please let us know your name.
Please let us know your email address.

Why you should apply?

Through your personalised Customer-Led Growth Build Out over 4-6 months, we will help you to:

  • Enrich your customer understanding and build your sales pipeline
  • Unlock the power of strategic decision-making to maximise effort and resource
  • Develop an actionable (and achievable) growth plan to sustainably scale revenue
  • Embed a results-focused, customer-centric culture within your sales and marketing functions

Let us help you fine-tune your customer segments, optimise touchpoints and elevate your business to achieve its goals at every stage of the funnel - from customer acquisition, to retention, to customer success. 

We understand that not everyone works with large budgets, so book a call today to discuss the flexible options available to you, also help us to accommodate your schedule.

Reach out today and one of our customer experts will contact you to discuss your challenges. 

Please let us know your name.
Please let us know your email address.

WHAT YOU WILL LEARN

1.

Customer Understanding

Gain a deeper understanding of your customers, their challenges, and tactics to leverage these data insights to fuel growth.

Outputs:

  • Detailed customer personas and segments
  • Tools and frameworks for conducting competitor and market analysis
  • Templates for conducting impactful customer interviews

2.

Customer Lifecycle

Access techniques to maximise the value of every customer touchpoint, improve lead generation, and drive efficiencies.

Outputs:

  • Priority customer journey maps (and templates to create your own)
  • Touchpoint analysis toolkit
  • Opportunity maps and prioritisation matrices for data-driven decision making

3.

Growth strategy

Tailored, data-driven growth strategies and value-adding propositions to drive customer acquisition, and retention and increase revenue.

Outputs: 

  • Customer-centric KPIs
  • An actionable growth plan with OKRs
  • A tailored performance measurement framework

4.

Team optimisation

Define a customer-centric approach across sales and marketing teams, establishing a customer-first culture to future-proof your business

Outputs:

  • Resource and skills gaps analysis
  • Tailored team development plan
  • Customer-centric coaching pack

1.

Customer Understanding

Gain a deeper understanding of your customers, their challenges, and tactics to leverage these data insights to fuel growth

Outputs:

  • Detailed customer personas and segments
  • Tools and frameworks for conducting competitor and market analysis
  • Templates for conducting impactful customer interviews

2.

Customer Lifecycle

Access techniques to maximise the value of every customer touchpoint, improve lead generation, and drive efficiencies

Outputs:

  • Priority customer journey maps (and templates to create your own)
  • Touchpoint analysis toolkit
  • Opportunity maps and prioritisation matrices for data-driven decision making

3.

Growth strategy

Tailored, data-driven growth strategies and value-adding propositions to drive customer acquisition, and retention and increase revenue.

Outputs: 

  • Customer-centric KPIs
  • An actionable growth plan with OKRs
  • A tailored performance measurement framework

4.

Team optimisation

Define a customer-centric approach across sales and marketing teams, establishing a customer-first culture to future-proof your business

Outputs:

  • Resource and skills gaps analysis
  • Tailored team development plan
  • Customer-centric coaching pack

If this sounds like what you need, reach out today and chat with one of our customer experts. 

Please let us know your name.
Please let us know your email address.

What they say

What some of our existing clients said after the customer-led growth programme.

  • Ellen:
    "My experience with Veriteer really shone a light on the fact that customer retention is the cornerstone for sustained business success and that I need to have my customers at the forefront of my mind throughout the entire customer journey."

  • Siera:
    "I am now confident in which tools I should use to evaluate my measurement objectives, the importance of really understanding every step in my customers’ journeys, and knowing how to document it effectively rather than it all living in my head!"

What they say

What some of our exisitng clients said after the customer-led growth programme.

  • Alexandre:
    "I now understand the correct processes and have the skills to be more intentional with customer data in my decision making process and extract the maximum value from it."

  • Ellen:
    "My experience with Veriteer really shone a light on the fact that customer retention is the cornerstone for sustained business success and that I need to have my customers at the forefront of my mind throughout the entire customer journey."

  • Siera:
    "I am now confident in which tools I should use to evaluate my measurement objectives, the importance of really understanding every step in my customers’ journeys, and knowing how to document it effectively rather than it all living in my head!"

  • Helena:
    "I am now totally bought into customer-led growth as a strategy for success, and the multi-tier process of achieving it. This has been invaluable to expediting my growth"